Terms and Conditions of Use
ARTICLE 1. THE COMPANY
The company Seven Pelletteria Srl, with registered office in Via F. Di Matteo 11, 80125, Casandrino (NA), VAT number 08114251211, (hereinafter “Seven”) has created and manages the website www.ariamadeinitaly.it, through which it is authorized to sell its leather and fabric bags, handbags, and fashion accessories (hereinafter the “Products”) to users who visit the site (hereinafter “Users”).
For any complaint regarding an order placed, purchase made, and/or Products purchased, Users may contact the customer service whose details are provided below:
E-mail: info@ariamadeinitaly.it
Address: Via F. Di Matteo 11 - Casandrino.
ARTICLE 2. THE WEBSITE
The website www.ariamadeinitaly.it (hereinafter the "Website") is an e-commerce site accessible via the Internet at www.ariamadeinitaly.it.
The Website is accessible from Italy by all internet users (hereinafter, "Internet Users"). Within the scope of these General Terms and Conditions of Sale (hereinafter “GTC”), the term "Parties" shall jointly refer to the Users and Seven, and the term "Party" shall refer to one of the two separately. The term "Buyer" shall refer to all Users who have placed an order for the purchase of Products with delivery exclusively within Italian territory. The Buyer shall be subject to and benefit from the same rights and obligations provided for Users within the GTC.
The sale of Products through the Website is intended solely for the personal use of Users and not for the purpose of their professional activity.
Products purchased on the Website will be delivered exclusively to the territories specified in the Country and Language section of the Website.
Orders with a delivery address to a post office box cannot be processed.
Users who wish to purchase on the Website, aware of their civil and criminal liability in the event of false declarations, declare that they have full legal capacity and are of legal age under Italian law.
Every order for the purchase of Products offered on the Website implies the consultation and express acceptance of the GTC, without said acceptance being conditioned by a handwritten signature of the User.
In accordance with articles 1321, 1322, 1326, 1335 of the Civil Code, Legislative Decree no. 21/2014, Legislative Decree no. 185/99, implementing Directive 97/7/EC, and Presidential Decree 513/97, the completion and submission of the order form, referred to in the following article 5 "Order placement and confirmation methods", constitutes for all legal purposes a sales contract between Seven and the Website User, from which mutual rights and obligations regulated by civil law arise, deriving from the online sale of Products and the relationships established between the Parties on the Internet and exclusively on the Website.
The User may save and print the GTC, provided that no modifications are made to them.
The GTC define all the necessary steps to place an order, as described in article 4 "Order placement and confirmation methods" and ensure the execution of said order between the Parties.
The applicable GTC can be consulted at any time by clicking on the appropriate link.
Seven may update the GTC at any time.
These GTC shall apply to the exclusion of any other document.
ARTICLE 3. PRODUCTS
The Products offered for sale by Seven are those listed on the Website on the date of consultation by Users, within the limits of stock availability.
The photographs illustrating the Products are not part of this contractual scope; therefore Seven cannot be held responsible for any errors and/or discrepancies.
Despite the commitment to ensure a faithful reproduction of the colors of the Products represented in the photos published on the Website compared to the originals, discrepancies may occur, particularly due to technical limitations in the computer reproduction of colors. Consequently, Seven cannot be held responsible for errors and/or inaccuracies in the graphic and photographic reproduction of the Products on the Website.
Product availability.
Products are offered within the limits of available stock. In case of unavailability of one of the Products, the Buyer will be promptly informed.
Communication can be notified:
If the unavailability of a product is disputed after order confirmation, the customer will receive a refund for the value of the unavailable items.
Seven disclaims all liability in the event of out-of-stock or unavailability of Products.
When the Website User places an order, they have the ability to view all Products available for online purchase.
Retention of title
The ordered products remain the property of Seven until full payment is received by the latter and at the moment the Products are materially delivered to and received by the Buyer. In the event of irregular payment, the Buyer undertakes to return the received products to Seven upon first request. In return, as of the actual delivery date, the risks (specifically those related to loss, theft, or damage) concerning the delivered products are borne by the Buyer.
ARTICLE 4. PRICES AND PAYMENTS
Prices
The prices of the Products are indicated in Euros and include VAT applicable on the date of the order.
The price charged to the Buyer is the price stated on the Order Confirmation transmitted via e-mail by Seven.
The established price includes packaging costs, which are free for Users; but not shipping costs, which will be borne by the Buyer, as will those for a delivery different from that normally guaranteed, except for any promotions relating to free shipping.
Seven reserves the right, which the User accepts, to modify the prices published on the Website at any time.
In any case, the price of the Products, subject to availability, will be charged based on the rates indicated at the time the order is registered. The current rate will be that indicated on the Website, except in the case of errors in the price of the Products, in which case Seven will promptly inform the Buyer and give them the option to reconfirm their order at the correct amount or to cancel it; in the event of failure to reconfirm, the order will be canceled and the Buyer will be refunded the full amount paid.
Payments
To make online purchases, users can use Visa, Mastercard, Maestro, American Express credit cards or PayPal.
The following data will be requested during the purchase process:
- card number
- expiration date
- 3-digit security code (CVV) on the back of the card (Visa and Mastercard only).
To avoid and reduce the risk of unauthorized access, card details will be encrypted. Once the Order is received, Seven will pre-authorize the user's credit card to ensure that they have sufficient funds to complete the transaction. The user's card will be charged when the Order leaves Seven's warehouses.
In accordance with current regulations, every purchase made through the website will be subject to Value Added Tax (VAT), in accordance with current Italian legislation and with Chapter I of Title V of Council Directive 2006/112/EC of November 28, 2006, concerning the common system of value added tax (VAT), for which deliveries will be considered located in the Member State indicated in the delivery address of the items, with the applicable VAT being that legally in force in each Member State of destination of the items that have been delivered in each order.
ARTICLE 5. ORDER PLACEMENT AND CONFIRMATION PROCEDURES
Navigation within the Website
Users can view and choose the various Products marketed by Seven at the following address: www.ariamadeinitaly.it and www.ariamadeinitaly.com. Users can freely consult the various pages of the Website, without any obligation to purchase.
Orders can only be considered by Seven if the delivery and billing address is located in Italy.
Placing an order
If a User wishes to place a purchase order, they must choose the various Products of interest by clicking on the "add to cart" button.
Each new Product added to the cart will be indicated by means of a specific window.
Website Users can, at any time:
view a summary of the selected Products or modify the order by clicking on the "Cart" button, located at the top right of each page,
To order the selected Products, Users must click on the "Cart" button.
A summary of the order will appear on the screen. If the list that appears matches the chosen Products, Users must validate the choice by clicking on the "Buy now" button.
The User must identify themselves: by entering their e-mail and password, if they are already registered on the Website; otherwise, they must/may register or place their order without registering on the Website. The User acknowledges and accepts that entering their username constitutes proof of their identity and consent.
In case of new registration, the User undertakes to complete the registration form made available to them in good faith and acknowledges that the data communicated and registered on Seven's information sites are accurate and serve as proof of their identity. To complete the order, the User must strictly follow all the steps listed in this paragraph.
By using this website and/or placing orders through it, the user agrees to use the website only to make consultations or valid orders and not to place false or fraudulent orders, which will therefore be subject to cancellation by Seven.
Final validation of an order
The User must click the "I accept the General Terms and Conditions of Sale" checkbox before proceeding to select the payment method.
Users are invited to enter their credit card details or log in to their PayPal account.
Orders are validated after entering card information or authorizing the request through the PayPal account.
Through the acceptance, even partial, of the order by Seven, the contract between the latter and the User/Buyer shall be considered perfected. Seven reserves the right, in its sole discretion, to accept the order. Acceptance is considered tacit, unless otherwise communicated to the User by any means.
Any right of the User to compensation for damages or indemnity, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property, caused by the non-acceptance, even partial, of an order, is excluded.
Order confirmation
Once the Buyer has validated their order and arranged for the corresponding payment, a summary window will appear displaying the transaction number, confirmation of order receipt (hereinafter the “Order Confirmation”) and confirmation that the order is being shipped (hereinafter the “Shipment Confirmation”). This confirmation will also be sent to the Buyer in the order confirmation email. The aforementioned confirmation will include all the constituent elements of the contract between the Parties, including the requested Products, payment provisions, delivery provisions, the address of Seven's headquarters to which any complaints should be sent, as per Article 1 of these GTC. In any case, it is advisable to keep a copy (electronic or paper) of the information concerning the order. The data recorded and collected on the Website constitute full proof of all transactions concluded between the Buyer and Seven. In case of dispute between Seven and the Buyer regarding a transaction carried out on the Website, the data recorded by Seven will constitute full proof of the contents and the transaction. Seven keeps a copy of the contract stipulated between Seven and the Buyer in electronic form, for a period ranging from the conclusion of the contract to the delivery date of the goods and for ten subsequent years. The Buyer is authorized to access this written copy at any time by sending an e-mail to: www.ariamadeinitaly.it or by contacting the contact details referred to in Article 1 of these GTC and attaching proof of identity.
ARTICLE 6. DELIVERY
Delivery methods and times
Order delivery is managed by a logistics center located at via Mercalli 42 – 80029 – Sant’Antimo (NA) and orders are shipped via Courier. Orders are dispatched within the timeframe indicated in the Order Confirmation and, in any case, no later than thirty (30) working days from the day following the receipt of the Order Confirmation email.
Products ordered by a Buyer will be delivered to the address provided on the order form. In the event of the Buyer's absence and failed delivery attempts by the carrier, the shipment will be returned to the sender. In such a case, the contract shall be considered terminated, and the Buyer will be promptly refunded the amounts due within 14 days from the termination date, with the exception of expenses incurred by Seven for the delivery of the items and their return to the sender.
Please note that deliveries are not made on Saturdays, Sundays, and public holidays, and delivery will be considered complete upon the Buyer or a third party indicated by them acquiring physical possession of the products, which will be acquired via authorized courier.
Similarly, it should be noted that if delivery is refused by the customer, such refusal will not be equivalent to the return of the product. Therefore, shipping costs and costs already incurred for sending the order, as well as shipping costs and costs incurred by Seven for the return of the goods, will remain the responsibility of the buyer. These amounts will be deducted from the price paid by the customer for the purchased items.
Delivery Problems
In the event of a delivery delay, the Buyer must inform customer service as soon as possible - and in any case no later than 30 days from the day the Buyer received the Order Confirmation - by writing an email to: www.ariamadeinitaly.it or by contacting the contact details referred to in Article 1 of these General Terms and Conditions.
Seven undertakes to contact the transport company for verification. The duration of the verification is unpredictable. In case of non-compliance with the delivery terms or any extended term, the Buyer reserves the right to terminate this contract pursuant to Article 61 of Legislative Decree no. 21/2014, with the consequent refund of all expenses incurred, provided that Seven will notify the Buyer in advance of the delay to ascertain their willingness to accept the delay and postpone delivery. Furthermore, it is specified that transportation risks are borne by the Buyer, as are those relating to the loss or damage of the Products from the moment they acquire physical possession. After receiving the ordered Products, the Buyer is required to verify that the Products correspond to those ordered. In order to verify any detectable anomalies (missing or damaged products, damaged packaging, tears, etc.), the User may collect the Products with reservation for verification and, in the event of positive ascertainment of such facts, they must be reported within 24 hours by the buyer to the address via the dedicated email address www.ariamadeinitaly.it or by contacting Seven through the contact details referred to in Article 1 of these General Terms and Conditions, specifying for which product anomalies have been found. All claims not reported or sent more than 24 hours after the delivery of the products will be rejected, and Seven will not assume responsibility for them. Seven will not be held responsible in case of loss, incorrect address, or delayed delivery of a Product, to the extent that the risks relating to the transport chosen by the Buyer are borne by the Buyer. It is mandatory to provide personal data related to delivery, as they are necessary to process and send orders, as well as to prepare the invoice. Such personal data is strictly confidential. Failure to provide such personal information makes it impossible to proceed with the order.
ARTICLE 7. RIGHT OF WITHDRAWAL AND RETURN OF GOODS
In full compliance with the provisions of Article 49, paragraph 1, letter h) of Legislative Decree no. 21/2014, the Buyer has a period of 14 (fourteen) days to return, at their own expense, the Products if they are not satisfied and to keep the Products until then. This period begins on the day of delivery of the order. In case of ascertained violation of the provisions of Article 49, paragraph 1, letter h) of Legislative Decree no. 21/2014, pursuant to Article 53 of the aforementioned Legislative Decree, the withdrawal period guaranteed to the Buyer will be extended to twelve months following the initial withdrawal period. Seven may provide the Buyer with the information referred to in Article 49 above within twelve months of the ascertained violation, and the right of withdrawal will expire fourteen days after the day on which the Buyer received such information. In the case of multiple Products purchased and delivered at different times, the aforementioned period will run from the receipt of the last item of the Purchase Order. This withdrawal notice can be sent by registered letter, to be sent to: Seven S.r.l., operational headquarters via Mercalli 42 – 80029 – Sant’Antimo (NA), or by following the instructions on the website www.ariamadeinitaly.it and completing the online procedure.
The withdrawal period begins on the day the order is received and ends 14 (fourteen) working days after the order is received by the Buyer. In the event of withdrawal, the Buyer will only be reimbursed for the price of the returned products, but a cost of Euro 7.00 (seven/00) will be charged for the return package collection service, at the Buyer's expense. The right of withdrawal can only be exercised by the Buyer and not by third parties. Products must be returned, together with the received delivery note, to: Seven Pelletteria S.r.l., via Mercalli 42 – 80029 – Sant’Antimo (NA).
The direct costs of returning the products, i.e., the shipping costs related to their return, will be borne by the user, who, before confirming the withdrawal request, will be informed of the transport cost and the courier to be used for the return in the appropriate "returns and refunds" section. In the event that the Buyer claims non-recognition of the right of withdrawal by Seven due to non-receipt of the withdrawal communication, it will be the Buyer's burden of proof to demonstrate that they have complied.
Exclusions from the right of withdrawal
Pursuant to Article 59 of Legislative Decree no. 21/2014, the right of withdrawal referred to in this article is excluded with regard to:
-Waiver expressly declared by the Buyer;
-Purchases of personalized Products made by Seven according to the User's instructions;
-Purchases of Products combined with others for special occasions;
Products that do not satisfy the Buyer
If a Buyer exercises the right of withdrawal, the Product(s) must be returned in their original form and packaging, complete and accompanied by the waybill provided by Seven at the end of the return procedure.
The Buyer will bear the shipping costs for returning the Products for Euro 7.00 (seven/00), except for non-compliant ones. Seven will not accept a shipment of Products with charges to the recipient. The Buyer assumes all reasonable risks associated with the return of the Products. If the aforementioned circumstances are met, Seven will refund the Buyer within a maximum of 14 (fourteen) working days from the day the return arrived at our warehouses, for an amount corresponding to the purchased Products. The Buyer will be responsible only for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the Products. Seven will issue the refund using the same payment method used by the Buyer for the initial transaction. Seven is not obliged to reimburse additional costs if the Buyer has expressly chosen a type of delivery different from the least expensive one offered by Seven.
No refund will be processed: (a) if the product has been used beyond simple opening; (b) for products that are not in the same condition as they were delivered and/or have been damaged and/or are not intact and in a normal state of preservation and/or do not have an identification tag. Seven, within 14 (fourteen) working days, may withhold the refund until the Buyer has received the goods or has demonstrated that they have shipped the goods.
Non-compliant products
Non-compliant products are understood to be products incorrectly sent by Seven or those with defects or flaws. Should the Buyer believe that the Product is not compliant with the Contract upon delivery, they must contact Seven within 24 hours of receiving the goods, sending a report to the dedicated email address www.ariamadeinitaly.it, indicating the order number and attaching photos of the item subject to the complaint. In the event of a return, Seven will examine the returned product and communicate by e-mail whether a refund will be processed. The refund for the item will in any case be made within 14 days from the date of sending the specific e-mail confirming to the user that a refund for the unsuitable item will be processed. The direct costs of returning the goods will be borne by the Buyer, while the amount paid for products returned due to damage or defect, if ascertained by Seven, will be fully refunded, including shipping costs incurred for sending them.
Promotional Products
For purchases of promotional products, returns will be possible as follows:
The refunded amount will always be net of shipping costs.
ARTICLE 8. LEGAL GUARANTEE
The Legal Guarantee of conformity is governed by Articles 128 et seq. of the Consumer Code in favor of the consumer, who purchases products for personal use (i.e., for purposes unrelated to their professional or business activity) that have defects of conformity. A defect of conformity, subject to the Legal Guarantee of conformity, exists if the purchased product is defective or does not allow the use for which goods of the same type are usually intended, or is in any case not compliant with the description given by the seller. The Legal Guarantee of conformity does not cover product defects resulting from normal wear and tear, abnormal or improper use, accidental events (e.g., falls) and in any case maliciously caused to the product itself, nor does it cover defects resulting from repairs carried out in unauthorized ways or by unauthorized centers. In the presence of a defect of conformity, existing at the time of delivery of the goods: Primarily, the Buyer has the right to obtain the restoration, free of charge, of the conformity of the goods through repair or replacement. The Buyer, at their choice, can ask Seven to repair the goods or replace them, unless the requested remedy is objectively impossible or excessively burdensome compared to the other. Repairs or replacements must be made within a reasonable time from the request. Secondarily (where the first two remedies are impossible or excessively burdensome, or have not been implemented within reasonable terms, or are inconvenient), the Buyer can request, at their choice, a suitable reduction in price, which must take into account the use made of the product, or the termination of the contract. Any conventional guarantees, in addition to the Legal Guarantee of conformity, provided by the manufacturer or retailer, do not replace or limit the rights deriving from the legal guarantee of conformity. The legal guarantee of conformity covers conformity defects that have appeared within two years from the delivery of the purchased product, provided that such defects are reported by the consumer within two months from the date they were discovered and provided that the Buyer has proof of purchase (fiscal receipt or speaking fiscal receipt) with explicit indication of the Product.
ARTICLE 9. FORCE MAJEURE
Neither Party shall be liable for total or partial non-performance or delay in the performance of its obligations under this contract caused by an event that cannot be prevented (hereinafter referred to as "Force Majeure"). Force Majeure events may include, by way of example only, wars, riots, insurrections, serious disturbance of internet security, technical failures, unauthorized access and/or intrusions into the website's servers, strikes of any kind, telematics or telephone failures. If a Party assumes that a Force Majeure event has occurred, it must inform the other party within 5 working days of the occurrence or risk of occurrence of such event. The Parties agree to meet in order to jointly determine the terms and conditions for completing orders during the presence of a Force Majeure event. After 1 (one) month of interruption due to a Force Majeure event, Seven may choose to cancel orders and refund the Buyer, if due.
ARTICLE 10. PROTECTION OF PERSONAL DATA
Personal data provided by users will be processed in accordance with Art. 13 of European Regulation No. 679/2016. For more information, please consult our Privacy Policy.
ARTICLE 11. PARTIAL INVALIDITY
If one or more clauses of the General Terms and Conditions are deemed invalid or declared as such pursuant to law, regulation, or by virtue of a final judgment, all other clauses will remain fully valid.
ARTICLE 12. ENTIRE AGREEMENT
These General Terms and Conditions and the entire summary sent to the Buyer form an integral part of the contractual relationship between the Parties. In case of discrepancy between the aforementioned documents, the General Terms and Conditions shall prevail.
ARTICLE 13. APPLICABLE LAW AND JURISDICTION
Italian law applies to the General Conditions of Sale and to the contractual relationships between Seven and the Buyer. For any dispute that may arise regarding the interpretation and/or execution of this contract, the Court of Naples shall have exclusive jurisdiction.
ARTICLE 14. CHANGES TO THIS PRIVACY POLICY
While Seven will in no case carry out processing operations other than those expressly authorized and/or requested by each User, this privacy policy may be subject to changes to comply with new legal provisions or with Seven's changed data processing policies. Each updated version of this policy will be made available on the Website in the dedicated section: Seven therefore invites all Users to periodically consult the Website to always be informed of the latest uploaded version.